Orphan Road

Sound Transit adds human beings to its stations. From the press release:

These new Sounder staff will be at each Sounder station to assist customers with things like buying tickets, directions, information about delays and emergencies, or help for disabled passengers. Station agents had their first official day on the platforms on Friday.

...The station agents will also help manage stations by reporting maintenance issues and offering an additional security presence. Having station agents allows for Sound Transit to re-deploy the fixed post security guards, offering greater flexibility to security staffing. Sound Transit will continue to use the roving patrols and police patrols at certain stations. The station agent program is in addition to our established security program and brings an additional presence to the stations.

It's a bit of a throwback in an era of computerized ticketing machines, but I can see the appeal, especially when you're trying to bring commuter rail to a region that hasn't really known it.